Solved! Xhorse Condor XC-Mini Plus Error “Cut Fail, 38"

 

Condor XC-Mini Plus “Cut Fail, 38 (Error Code=38)” Solution

Issue:

Condor XC-Mini Plus, I can decode a key but cannot cut a key. The cutter will not spin. I get message on screen “Cut Fail, 38 (Error Code=38)”.

Then he did Stepper motor test and send us results as our technical support required.

 

How to do Stepper motor test?

On Homepage, select

Self Test>>Stepper motor test

Select respectively “X” “Y” “Z” “Main-axis” to test motors.

Given the result of not-working main-axis motor, the possible reasons could be on firmware or the power board.

Here comes the Solution:

1)Re-update firmware, make sure firmware gets the latest version.

2)Take apart the Condor Mini key cutting machine to test the power board.

Note: If you don’t know how to do, do not risk and ask professionals for help.

If method 1 doesn’t work, we need to take apart the machine.

Unplug&plug all cables on the power board once and watch the indicator change.

Feedback: Red light is on solid, not flashing. Find a black wire loose, press it back into plug and machine works.

 

 

https://www.xhorsevvdi.com/service/how-to-fix-xhorse-condor-xc-mini-plus-error-code38.html

Xhorse Condor XC-MINI Plus add Suzuki motorcycle

 

Today, Xhorse update the Xhorse Key Cutting Tool database version to v81, look here:

• (Condor XC-MINI) KM02/KM03 Firmware version 6.3.4
• (Condor XC-MINI Plus) KM05 Firmware version 3.3.4
• (Xhorse Dolphin) KM06 Firmware version 1.5.2
• KM08 Firmware version 1.1.8

(APP latest version:Android2.2.2, iOS 2.2.2)

• + Add parts of Chinese car models
• + Add Toyota Prius、Levin key data
• + Add Suzuki motorcycle TU250X、VX800、Boulevard key data
• + Add Hyundai Sonate key data

http://blog.xhorsevvdi.com/xhorse-condor-xc-mini-plus-add-suzuki-motorcycle/